I’d never heard of Bonavita but after doing the research and reading dozens of reviews I decided to give the Bonavita 5 Cup Coffee Maker a shot. I was doubtful that I would see much difference between the machine I was using at the time and the Bonavita, but after brewing my first cup I was sold. This machine makes GREAT COFFEE! It heats water to the right temp to get the most from your beans. The pour spout provides a clean, drip free pour. I love this thing. When I noticed an issue with the carafe, I reached out to Bonavita. They quickly responded and replaced it within a week. The Bonavita 5 Cup Machine makes great coffee and Bonavita stands by their products with a solid warranty and great customer support. Thank you!